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The industry's top resource for insights on Enterprise Software Managed Services and Implementation Partners. 

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There’s a sense of renewed energy and opportunity as we all start our first official work week of 2025. It’s the perfect time to reflect on where we’ve been and set our sights on what lies ahead. For me, this year’s guiding word is soar. It’s not just about flying; it’s about rising higher, embracing new heights, and finding strength in the winds of change and opportunity.

 

Looking back at last year, it was a year of flight—not just for Raven Intelligence but for the incredible community of customers and partners who make our work meaningful.

 

Together, we accomplished so much:

  • Over 750 new reviews were submitted by customers, shedding light on enterprise software projects and services. These stories represent the voices of organizations worldwide sharing their journeys, insights, and lessons learned.

  • Our platform welcomed an average of 16,000 visitors each month from around the globe. These individuals sought clarity and trusted data to make informed decisions about their software partners.

  • With the collaboration of our partners and customers, we empowered thousands to make data-driven choices, vetting software and service providers through the experiences of others.

  • We leveraged AI to interpret the voice of customers, spot trends within the review data, and uncover valuable insights from customer feedback. This collaboration allowed us to provide deeper and more actionable intelligence to everyone who relies on our platform.

These milestones weren’t just ours; they were a testament to the power of community and shared commitment. Together, we lifted each other higher and laid the foundation for an even brighter future.

 

As I think about the challenges and opportunities ahead, I’m reminded that soaring requires effort. It takes focus, strength, and the willingness to embrace the unknown. But it also brings unmatched rewards—the ability to see farther, dream bigger, and achieve more.

 

To everyone who has supported Raven Intelligence, thank you for being part of our journey. I’m excited to soar with you in 2025 and can’t wait to see where the winds take us.

 

 

Bonnie Tinder

CEO & Founder

 

To read the complete 2024 recap, and hear what's in store for 2025, click here.

Discover 2025 Software Partner Guides

    Raven Intelligence’s 2025 HR software Buyer’s Guides are now available! These comprehensive guides will provide in-depth insights into partner selection for leading HR software solutions.

     

    These guides cover essential topics such as common pitfalls in partner selection, aligning partner expertise with project goals, due diligence and risk management, and metrics that determine implementation success. 

    ravenintel.comwp-contentuploads202409Blogs-Social-Tiles
    • Oracle

    • Workday

    • SAP SuccessFactors

    • UKG

    • Dayforce

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    Recent Research

        • The Power of Choosing the Right Partner - With Bob Evans, Bonnie shares insights from 742 enterprise software implementation customer reviews. Average satisfaction for implementation processes scored 3.8 out of 5, while partners involved in these projects received a higher rating of 4.7. Projects were completed on time 72% of the time, though 25% faced delays. Budget compliance was slightly better, with 76% staying on budget.
        • Building Strong Connections to Drive Growth - insights on how leveraging customer feedback and data can enhance user experience and drive business success. 
        • Patrick Lannon, VP of Partnership and Alliances at UKG & 10 Partners Talk About Raven Intel 
        • GenAI’s Real Impact on the Workforce - Bonnie Tinder and Bob Evans reflect on the past couple of years of GenAI as well as the impact it’s had on business and people.
        • Unpacking Workday’s AI and Partner Ecosystem  - A look into Workday’s expanding partner ecosystem and AI Marketplace that showcases the importance of understanding partner roles, evaluating options carefully, and balancing the trade-offs between rapid and thorough software implementations for successful outcomes. 
        • How ServiceNow’s AI and Partners Ecosystem Drive Business Transformation  - ServiceNow and its ecosystem are leveraging AI and collaborative partnerships to drive transformative business outcomes and customer value.
        • Human Factor Podcast: Choosing Your Partner 
        • HRIS Careers: Your Crystal Ball for HR Tech Implementation

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