The voice of ADP customers speaks volumes.
Raven Intelligence is a peer review platform that independently measures the quality of implementations of ADP--either done by ADP PS or its partners.
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Raven for ADP
Measuring the quality and delivery of ADP implementations is imperative for your continued growth. Raven Intelligence can help in this process by providing an independent way for you to easily monitor and promote the great work your partners are doing with customers.
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AI Conversational Customer Feedback
Provide a high quality customer feedback experience using Raven's Generative AI feedback review. The only review platform in the market utilizing ChatGPT 4.o.
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Effortlessly Monitor Quality
Monitor the quality and timeliness of your partner projects and overall customer satisfaction through Raven without having do do any of the work.
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Syndicate on ADP.com
Raven Intelligence can provide a way to easily capture customer feedback through a syndicated feedback tool that sits on top of any ADP website.
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Benchmark your Implementations
Raven will aggregate your implementation metrics and summarize of how you and your partners stack up with your peers. Receive a monthly newsletter with industry and partner ecosystem highlights.
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Delight your sales team
Raven Intel provides a way for sellers to confidently go to the market with implementation success metrics and references about the quality of service delivery.
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Delight Customers
Provide independent insights on implementation quality to help customers choose the very best partner for their projects using the experience of their peers!
Delight your Partners
Raven Intel provides a way for your partners to to showcase the great work they are doing with customers and promote their page and delivery stats to prospective buyers.
Hear from Luke Marson, SAP Confident and Partner on the value of their partnership with Raven.
What's possible...
With Raven, your team has the opportunity to present customers with significantly more information about projects and specific partner experiences in your partner finder, as well as get aggregate analytics, benchmarks and a “Consumer Reports” view of your 1200 partners for your QBR process. (We can syndicate review data on your current Partner Finder.)
Plans and pricing
Below are investment estimates based upon a 12-month commitment.
Starter
$6,250/month
Some key features
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Custom Partner Review Chatbot creation
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Collection and validation of Customer Feedback for up to 1k reviews per month
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Custom file preparation for integration to ADP.com/X area (API setup at an additional fee)
Silver
$10k/month
All starter features plus
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Monthly Newsletter highlighting implementation activity, customer quotes and leaderboard
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Real-time Dashboard of metrics by region, partner, industry and customer segment
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Peer benchmarks showing comparison scores versus industry averages
Gold
$15k/month
All silver features plus
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Quarterly consultative guidance on VOC trends for your PS team
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Regular Implementation Enablement training on VOC best practices
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Raven Intelligence Annual award presentation to Top 5 ADP Teams at SKO / Partner Forum
Hear from Raven customers (vendor / SIs)
UKG just surpassed 1,000 reviews on RavenIntel.com (Feb, 2024).
Hear from Patrick Lannon, EVP of Global Partners and many partners about the program.